ACD Telecommunications, One Stop Shopping for Voice Video VOIP and Data
20 years in business is your peace of mind that we will expertly perform any tech task you give us! see our Profile here, www.acdtele.com
We provide free advice and help with office and remote worker needs. We can help with either new or gently used equipment to fit any budget,(almost)! by manufacturers such as Panasonic, Ubiquiti, Jive Hosted, Allworx, ATT Synapse, NEC, Toshiba, Spydur Technologies or others.We can design install and repair any network, install video camera systems, and we do wireless AP installations for major manufacturers like Ubiquiti, Ruckus, Cisco/Meraki and others
We work with retail and regular business, as well as high end residential. We can also move your existing phone system, most types, just call us or email us,,, sales@acdtele.com
Keywords: Business phone systems, Wireless AP installation, Wifi systems, Panasonic phones, PANASONIC TDA 100, kx-dt543b, NS700, Tde 100 kxt 7633 Panasonic NCP 500 Kx-dt343b Panasonic ns1000 Nortel, Norstar, Avaya Bcm, Allworx, Avaya Partner, Avaya IP office, Office Technology Move, Data Cabling, Phone repair, VOIP, Hosted VOIP, Jive Networks Data Cabling, Voice Cabling, Video Surveillance, Custom Home,Computer Wiring, Network Services, Phone Installer. Ipitomy, telephone system installation Computer repair, Jive Hosted, ATT Synapse, Phone system Installation,phone system moves, music on hold, call center, move my pbx, data network, phone jacks,data jacks,
Comcast installation, fiber optic cabling, MPOE extension, install new telephone lines, Panasonic programmer, KXTD, kx-tva,kx-ns700,kx-nt343b,Konftel Conference, Audio Video screen installation, Door Entry systems, 3Megapixel cameras,Hi definition cameras,
Interview Q&A
How long have you been in business?
I have personally been in the telecom business since 1985, started working in sales in Brisbane Ca, selling TIE communications equipment. ACD has been in business since 1993, 20 years in business this year with a fine tradition of keeping our customer base satisfied and on top of the latest trends. Please email us at sales@acdtele.com for quick service or visit us at www.acdtele.com
What is your primary product or service?
We do almost every tech you can imagine except fire alarms , we have installed everything from door entry systems to video surveillance to network and data switches and routers with great results and good satisfaction from our customers.We are experts at implementation and management of telephone systems, both legacy and VOIP, and Data Networks, along with Video Surveillance to our clients as well. Call us at 1800-988-6511 press "0".
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
The idea of voice communications still fascinates me , and we are constantly challenged in this business to innovate and adapt to new technologies.Bottom line is that regardless of the latest tech thing device system or fad,,,, in the end its still about what your customer needs, and how to get it done quickly and keep them happy. Our job is to find new technologies, master them quickly and get it done!
How do you differentiate yourself from other businesses in your category and area?
We stick to the basics, just like in baseball,( Go Giants!) you cant be a superstar, if you can't catch the ball, which means seeing the ball , throw the ball properly and hit consistently against opponents. We strive to return phone calls asap, stick to our appointment times, communicate with the customer if we are going to be late, and install equipment so that it keeps working for a long time with no problems. We try to make sure the details are not left out, and that the customer is trained thoroughly, with ongoing training a priority. We have a huge knowledge base and this helps us help you! email us at greg@acdtele.com
How many locations do you have and do you have plans to expand?
2 locations no plans to expand at this time.
Provide detailed directions to your location
Our Warehouse/ Sales Office, is located at 7087 Commerce Circle Pleasanton, by appointment only.
What type of payments do you accept?
VIsa MasterCard American Express Company Check
Which areas do you service?
Antioch
Brentwood
Clayton
Concord
Alameda
Albany
Berkeley
Dublin
Emeryville
Fremont
Hayward
Livermore
Newark
Oakland
Piedmont
Pleasanton
San Leandro
Union City El Cerrito
Hercules
Lafayette
Martinez
Moraga
Orinda
Pinole
Pittsburg
Pleasant Hill
Richmond
San Pablo
San Ramon
Walnut Creek
What are your hours of operation?
Monday thru Friday 8-5 pm, emergency calls taken 24/7 at 650-222-3431, or 18009886511 press option 3
What is the best compliment anyone can give you?
We would use you for service or implementation again, or refer your to our friends or business associates. Please visit our website www.acdtele.com.
What is your favorite quote or Bible verse?
Discipline is the bridge between goals and accomplishment.